Email Us

The fastest way to reach us with questions or program inquiries.

[email protected]

Visit Our Studio

Our teaching kitchen is located in Brisbane. Drop by during open hours or schedule a tour.

142 Boundary Street
West End, QLD 4101
Australia

Operating Hours

We're available for inquiries and consultations:

Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

All times AEST (Australian Eastern Standard Time)

Common questions

How do I choose the right program?

Email us with a brief description of your current cooking level and goals. We'll recommend the best starting point and can schedule a free 15-minute consultation to discuss your options.

Can I switch programs after starting?

Yes. If you start with one program and decide another fits better, we'll credit your investment toward the new program within the first two weeks.

Do you offer group discounts?

We offer discounted rates for groups of 3 or more enrolling in the same program together. Email us for details.

Are your programs suitable for dietary restrictions?

Absolutely. We teach principles that work across all dietary approaches. Whether you're vegetarian, vegan, gluten-free, or have other requirements, the techniques apply universally.

What if I need to pause my program?

Life happens. You can pause your program for up to 3 months if needed. Just let us know, and we'll adjust your schedule.

Do you offer refunds?

We offer a full refund within 7 days of enrollment if you haven't accessed more than the introductory materials. After that, we can discuss transferring to a different program if the current one isn't meeting your needs.

Corporate and group programs

We design custom programs for corporate teams, cooking clubs, and private groups. Whether you're looking for team-building activities, specialized training, or group cooking experiences, we can create something tailored to your needs.

Email us at [email protected] with details about your group size, goals, and preferred format.

Partner with us

We collaborate with food brands, kitchen equipment companies, and local producers who align with our philosophy of quality and sustainability.

If you're interested in partnership opportunities, reach out with information about your business and how you envision working together.

Response times are typically within 24 hours on business days. For urgent program questions during enrollment periods, expect same-day responses.